Our Shipping Policy was last updated on 26th August, 2025

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Vista Pieces
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to Vista Pieces website, accessible from vistapieces.com.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Vista Pieces (vistapieces.com). The following terms and conditions constitute our Shipping Policy. This Shipping was generated by TermsFeed Shipping Policy Generator.

 

Shipping Policy

Shipment processing times

All Orders confirmed will be processed for production and shipment. A third-party shipping agent will be contacted to calculate the shipping cost and provide an estimated delivery time frame. All information with regards to a shipment shall be communicated to the client.

If we are experiencing a high volume of orders, shipments may be delayed and thus we will contact you via email or telephone. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery

Shipping rates and cost will be communicated to you for confirmation. Shipping cost will be paid in full to facilitate shipment of client’s order. All client orders are unique and specific to their tases and preference thus shipping cost will be calculated and communicated to clients via email based on the nature of their order.

Shipment delays can occasionally occur and will be communicated to you via email telephone should they arise.

Shipment to P.O. boxes or APO/FPO addresses

Vista Pieces (vistapieces.com) ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Vista Pieces (vistapieces.com) is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Vista Pieces (vistapieces.com) is not liable for any products damaged or lost during shipping. If you received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

  • Visiting us on our website: vistapieces.com
  • Send us an email: shop@vistapieces.com
  • Call our office: +233